Privacy Policy for LeapAway

1. Information We Collect

We may collect several types of information from and about users of our Service, including:

a. Personal Information

• Contact Information: Such as your email address, which you may voluntarily provide when giving feedback or contacting us. At present, we do not require account registration or collect names or phone numbers for general use of the Service.
• Travel Preferences: Information about your travel interests, destinations, budget, and other preferences you provide to customize your holiday planning. This information is typically anonymized or pseudonymized where possible.
• Demographic Information: Such as your age, gender, and family composition, which you may voluntarily provide to help us tailor holiday recommendations. This is not currently collected as PII.

b. Non-Personal Information

• Usage Data: Information about how you access and use the Service, such as your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits. This helps us understand user behavior and improve our Service.
• Device Information: Information about the device you use to access our Service, including hardware model, operating system and version, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. We also use a first-party cookie called leapaway_uid to assign each visitor an anonymous unique identifier. This allows us to personalise your experience across visits and is only set after you have given your consent via our cookie banner.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Service.
• Improve, personalize, and expand our Service.
• Understand and analyze how you use our Service.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
• Process your preferences and manage your use of the Service (if applicable, for future account features).
• Send you emails (only if you have explicitly provided your email address, e.g., for feedback or future newsletters).
• Find and prevent fraud.
• Affiliate Marketing: To facilitate and track affiliate referrals to third-party travel booking websites (e.g., Booking.com, Agoda, TripAdvisor). When you click on an affiliate link on our Service, you will be redirected to the third-party website, which may place a cookie on your browser to track your activity for commission purposes. We do not control the privacy practices of these third-party websites.

3. How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share your personal information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, marketing efforts).
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Other Users: When you share personal information or otherwise interact in the public areas of the Service, such personal information may be viewed by all users and may be publicly distributed outside the Service in perpetuity.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

6. Image and Visual Content Disclaimer

Images and visual content displayed on the LeapAway, including those associated with destinations, activities, or accommodations, are for illustrative purposes only. They are intended to convey the general category, style, or atmosphere of a travel destination or experience and may not represent the actual, specific destination, property, or service being described or linked to. We do not guarantee that the visual content accurately reflects the current appearance, features, or availability of any specific location or offering.

7. AI-Generated Content Disclaimer

LeapAway utilizes artificial intelligence to generate travel itineraries, recommendations, and other content within the Service. While we strive to provide accurate and helpful information, AI-generated content may not always be current, complete, or entirely accurate.

Users are advised to independently verify all information, including but not limited to travel advisories, visa requirements, booking details, and local conditions, before making any travel decisions. We are not responsible for any inaccuracies or omissions in AI-generated content or for any decisions made based on such content.

8. Third-Party Websites

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

LeapAway is designed for use by adults — specifically parents and guardians planning travel on behalf of their families. The Service is not intended to be used directly by children, and we do not knowingly collect personal information directly from children.

If you are a parent or guardian and believe your child has independently submitted personal information through our Service, please contact us and we will promptly remove that information from our records.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: https://leapaway.co/